General Questions

Subscribe and save is designed for you to save money while making sure you are up to date with new products and the latest news. When you subscribe to become a member of our community you will save 10% on your first order.

We recommend storing your product in a place not exposed to constant light and or heat. For further questions please contact us at

At Kentucky Crafted we stand behind the quality of our products. We strive to ensure that our customers can experience the quality crafted in our products. If any product doesn’t meet your expectations please return it within the first 30 days of delivery and we will give you the opportunity to exchange it for another product or receive a full refund.  Read full policy here.

Once you’ve registered a Kentucky Crafted account, you will have the ability to manage your addresses and update them. You can view your current and previous orders along with your product reviews.  Also, allows you to stay up to date on new products released.

Hemp/CBD Questions

Cannabinoids are naturally occurring compounds found in the hemp plant. While CBD is one of the most well-known, there are over 100 different cannabinoids. The reason these compounds are so beneficial is because of the way our endocannabinoid system receives them.

Hemp, or industrial hemp, typically found in the northern hemisphere, is a strain of the Cannabis sativa plant species that is grown specifically for the industrial uses of its derived products. It is one of the fastest growing plants and was one of the first plants to be spun into usable fiber 10,000 years ago.

Order Questions

The tax rate and laws vary depending on the state that we ship to. The following states will be charged tax when placing orders on :AL, AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MA, MN, MS, MO, NE, NV, NM, NC, ND, NY, OH, OK, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV.

We offer ground, 2-day, and next day air shipping. Ground shipping typically takes 5-7 business days from placing your order to arrival at your door. We proudly offer free shipping on orders over $74.99. If you have further questions regarding shipping, please contact

Kentucky Crafted products are sold and shipped to all 50 states.

Product Questions

Currently our pet line only supports canine wellness, however we are evaluating ways to expand our product offering to support other mammals Endocannabinoid systems. Join our community and stay up to date on newly released products.

All of our products have the batch number printed on the label as well as a scannable QR code. First locate the batch number of your product on the label. Then go to the batch report page of our website and enter the batch number in the search bar . If you have a QR code scanner on your phone, just scan the QR code and the Certificate of Analysis will be displayed. Click here to go to batch report search.

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